FAQ - Working at Zumbro House

How do I apply for a position with Zumbro House?

Individuals can apply for a position with Zumbro House by completing the online application at the bottom of this page.

What types of positions are offered? 

Our Direct Support Professionals (DSP) is our front line care giving position.  They provide support and supervision to our clients, with the goal of helping them to live safe and productive lives.  

Lead Direct Support Professional (DSP) supervise the day to day operations of 1-2 group homes. The Lead DSP is responsible for staff training and scheduling, managing client finance and medical appointments. 

Program Directors supervise up to six programs and are responsible for the safe and effective operation of each site, including staff and client management. The Program Director ensures compliance with external and internal policies and provides clinical recommendations to client teams. 

Please see our Open Positions page for the current available positions.

What is the starting pay for an entry-level Resident Counselor position? 

Starting pay begins at $12 per hour with annual merit increases.

What types of shifts do you offer? 

We offer morning, afternoon/evening and overnight shifts, both part-time and full-time. 

What qualifications are necessary for a Direct Support Professional position? 

Previous experience working with people with disabilities is helpful, but not necessary. There are certain qualities that successful employees have in common. People who are caring, bright, reliable, creative and open-minded tend to thrive working for Zumbro House. The ability to work independently, yet accept constructive feedback, is essential. We also seek people who will be committed to upholding the Zumbro House values and philosophy.

Direct Support Professionals must have either a high school diploma or GED, pass a criminal background check, and be at least 18 years of age.  A valid drivers license is required for some positions.

What type of training do you provide? 

Zumbro House provides a robust training program. Required training includes topics such as vulnerable adult law, medication certification, positive supports, first aid, infection control and vehicle safety. We also provide training on professional boundaries, Zumbro House's mission and philosophy, de-escalation and crisis intervention, and specific issues relevant to the clients. New employees also must shadow staff working with clients. Training continues throughout employees' careers with Zumbro House in our advanced training curriculum.

Do applicants hear from Zumbro House after they apply? 

If applicants' qualifications and availability match our current hiring needs, they will be contacted by a Recruiting Specialist for a phone screen.  After the phone screen, an applicant may or may not be asked to come in for an interview.  Due to the volume of calls and applicants, we are not able to contact every person that applies. We do encourage you to apply if there is a position that interests you.


Who should be contacted for assistance with applying or to ask additional questions about employment opportunities? 

Please call Zumbro House at (651) 264-1000, press 2 for Human Resources, then press 1 for Recruitment and Hiring.